Have You Tried These 6 Genuinely Genius Customer Retention Strategies?
Marketers are obsessed with new: new strategies, new branding, new customers. New, new, NEW! But, like the plot of literally
Working from home, competitive remuneration, equity in the workplace and genuine recognition are just some of the trends employees are
Alita recently sat down with Jules Brook from She’s the Boss Live and discussed how MI Academy equips businesses with
Alita Harvey-Rodriguez recently sat down with Inside Retail Australia and Jack Howes, Head of Funding and Partnerships at HoMie Clothing
As we dive headfirst into 2024: Building intrapreneurship is about to become your leadership superpower. Yep, you heard us right.
Picture this: you’re running an eCommerce business, hustling day in and day out to attract and retain customers. But let’s
It’s no secret that many companies rely heavily on consumer-generated data to inform many activities, from product development and strategic
Marketers are obsessed with new: new strategies, new branding, new customers. New, new, NEW! But, like the plot of literally
It’s that time of year again where we whip out the magic 8-ball, summon the spirits and lay down some
If you are embarking on a CX program, regardless of what industry, here are the key points you need to consider, strategise and get the ball rolling on ASAP.
Never did I believe I’d be sitting in a conference room in Boston being lectured on growth-focussed marketing by a
Studies show that emoticons can help us gain more social media momentum, trust from our customers, and more credibility as
The reason why most marketers use email communication is no secret. On average consumers spend 138% more than consumers who
We are for retailers investing in their teams. We expand capabilities and increase output! MI Academy is an award-winning team training and consultancy provider. We give retailers the confidence and capabilities needed to drive enhanced marketing performance, customer experience (CX), design thinking and organisational change.