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General Data Protection Regulation: What Australian Retailers Need to Know

Have you heard of the GDPR? You haven’t?! *GASP* Just kidding! You’re a busy person so it’s ok if missed

4 Key Focus Areas for Mastering CX in 2021

If you are embarking on a CX program, regardless of what industry, here are the key points you need to

The Facebook Sh*tstorm Explained

Last week Mark Zuckerberg walked into a UK court dressed in his usual zip-down hoodie and grey shirt. He was

CASE STUDY: How This Australian Automotive Accessory Retailer Grew 187% Revenue Growth from New Email Subscribers

Email marketing is like the Meryl Streep of the digital marketing world. It’s been around for decades (sorry Meryl!) and

Free Tools for Creating and Distributing Content in 2021

Check out our top 10 free content marketing tools that will help you optimise your content for the web and

How to Cover Your Brands Arse if Everyone Starts Deleting Facebook

Strap yourself in, I’m going to give you the tips needed to get your business through this sh*tstorm intact. What

Who is MI Academy?

We are for retailers investing in their teams. We expand capabilities and increase output! MI Academy is an award-winning team training and consultancy provider. We give retailers the confidence and capabilities needed to drive enhanced marketing performance, customer experience (CX), design thinking and organisational change.

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