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Why I Started MI Academy

A Quick Note on where it all began from Alita Harvey-Rodriguez, Founder and Managing Director of MI Academy.

CASE STUDY: Pet Supplies Retailer Achieves 53% Increase in Email Revenue Automation

We often say that email automation is the digital equivalent of a robo-vac… Bear with me… Basically, you set it

How to Respond to Positive and Negative Reviews

Responding to customer reviews is a critical piece in your marketing and CX strategy. Here’s how to respond to the

Jo Harris Joins the MI Academy Team!

Leading the New Era of Customer Experience Enhancement. We’re over the moon to announce Jo Harris has joined the team

How To Supercharge Your Marketing using Dynamic Content

‘Dynamic Content’ – sounds pretty bad-ass, hey? Well, that’s because it is. It’s the bees’ knees of the content marketing

Google Listings:
How to Get Your Business Found on Google

Hands up if you remember the time when Mum and Dad would whip out the Yellow Pages and flip through

Who is MI Academy?

We are for retailers investing in their teams. We expand capabilities and increase output! MI Academy is an award-winning team training and consultancy provider. We give retailers the confidence and capabilities needed to drive enhanced marketing performance, customer experience (CX), design thinking and organisational change.

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